Our new Power Automate support packages give every team a clear plan for automation health. Because each tier offers predictable oversight, you spend less time chasing errors and more time adding value.
Tier 1 – Foundation and Accountability
Ideal for stable environments that still need regular checks.
• Monthly review of up to 5 flows
• Quarterly usage and performance reports
• 1 troubleshooting hour each month
• Ongoing documentation & knowledge base updates
• $500 dollars per month + $50 dollars per extra flow
Tier 2 – Enhanced Oversight and Responsiveness
Designed for groups that need quicker feedback.
• Weekly or bi‑weekly flow reviews
• 2 troubleshooting hours each month
• 2-4 hour response for reported issues
• Flow Health Scorecard and Change Log
• 60 minute Quarterly Business Review
• $750 dollars per month + $75 dollars per extra flow
Both Power Automate Support Packages include important safeguards. For example, we track usage metrics, monitor success rates, and investigate root causes. Moreover, you receive scoped estimates before any extended fix begins.
Why It Matters Even well‑built flows can break. Connectors expire, credentials change, or business logic shifts. Consequently, silent failures erode productivity. However, our support tiers show what is running, what is broken, and where attention is needed.
Next Steps Contact Opal Business Solutions to choose the tier that fits your automation goals and budget. We will make sure your flows stay healthy and your team stays productive.
