Author: Gavin Lancon

Our new Power Automate support packages give every team a clear plan for automation health. Because each tier offers predictable oversight, you spend less time chasing errors and more time adding value. Tier 1 – Foundation and Accountability Ideal for stable environments that still need regular checks. • Monthly review of up to 5 flows• Quarterly […]

If you woke up to broken apps and websites, you’re not alone. Today’s AWS Outage caused widespread disruption across major services. Early reports tied the event to issues in AWS’s US-EAST-1 (N. Virginia) region, with impacts rippling to popular consumer and business platforms. What happened (in plain English) AWS reported increased error rates across multiple […]

Looking for IT Services in Pittsburgh, Pennsylvania? If you’ve been searching for “IT services near me” and are located in Pittsburgh, Pennsylvania, you’re in the right place. At Opal Business Solutions, we specialize in providing tailored IT solutions that keep your business secure, efficient, and prepared for the future. Our commitment is simple: to be […]

Creating Purchase Orders in Business Central are a key part of managing procurement efficiently. In Microsoft Dynamics 365 Business Central, creating a purchase order helps you keep track of vendor orders, control spending, and ensure accurate record-keeping. Here’s a quick step-by-step guide to get started: Using purchase orders in Business Central helps automate approvals, maintain […]

Opal Business Solutions is proud to announce Opal Business Solutions SOC 2 compliance after completing an independent examination with third-party auditor A-LIGN. This milestone reinforces our commitment to protecting client data, strengthening internal controls, and maintaining trustworthy, secure operations. About SOC 2 Established by the American Institute of Certified Public Accountants, SOC 2 is a […]

ChatGPT 5 in Microsoft Copilot is here, and it promises a major boost for anyone who relies on AI to work faster and think deeper. Microsoft has integrated OpenAI’s newest model into Microsoft 365 Copilot and Copilot Studio, giving users more accurate answers for quick tasks as well as stronger reasoning for complex projects. You […]

Create a Customer in Business Central quickly and accurately by following the proven steps outlined below. Our Business Systems Consultant, Matt Kraus, demonstrates in his tutorial how straightforward customer setup can be when you use the right approach. Why an Organized Customer Record Matters A well‑structured customer record keeps data clean, simplifies invoicing, and improves […]

Big changes are coming to how we log into Microsoft accounts. With Microsoft eliminating passwords in August, organizations and individuals alike will need to adopt new, more secure methods of authentication. Microsoft Authenticator is leading the charge, shifting entirely to passkeys such as biometrics and PINs to protect user accounts. Here’s what this transition means […]