Current Openings
Please send a cover letter and qualified resumes to careers@opalbiz.com
Network and Cloud Product Administration
Summary:
This exciting position is responsible for providing Network Administration functions for physical and/or virtual networks. The successful applicant will provide customer support to end users, perform routine system maintenance, troubleshoot network issues, and implement new Microsoft Technology. The successful applicant will be required to perform the following functions for systems/networks/workstations to our growing customer base.
- Prioritize tickets by SLA and Severity
- Coordinate with End Users to perform troubleshooting and Maintenance
- Follow appropriate escalation procedures
- Assist with virus malware removal on supported workstations
- Provide administration, support, and recommendations for Microsoft Office 365 Products and Azure
- Assist with migration for on-prem to Cloud projects
- Provide assistance installing patches and service packs
- Monitor, research and correct event log errors
- Follow Up on Alerts and Exceptions
- Research application, hardware, and software compatibility
- Follow and document best practice backup routines for disaster recovery planning
- Provide training for internal or client staff on new technology
Basic Knowledge of and experience with
- Desktop operating systems (7,8,8.1 and 10) and Desktop Hardware
- Windows Server 2008,2008 R2, 2012, 20212R2
- Microsoft Azure
- Office 365 Licensing and Administration
- Windows Server Active Directory
- Networking, DHCP, DNS, Firewalls, Routers, Switches, and Wireless equipment
- RMM and PSA Software
The successful candidate will need to possess or obtain the following skills in order to successfully complete the required tasks
- MCSP- Windows Network, Azure Infrastructure or Equivalent Experience
- Excellent written and verbal communication skills
- Extremely well organized, able to manage multiple projects simultaneously
- Superior documentation and time management skills
- Ability to work well independently and under pressure with little or no supervision
- Reliable transportation for site visits to local customers
Junior Software Engineer
Summary:
This exciting position will assist the development team in all aspects of software design and coding. Their primary role is to learn the codebase, attend design meetings, write basic code, fix bugs, and assist the Development Manager in all design-related tasks. As a Microsoft Partner, all development will be completed using Microsoft and Azure technology. The successful applicant’s day to day tasks will include requirement gathering, programming, testing, performing routine system maintenance procedures, troubleshooting, deploying Microsoft technology, and interfacing with end users. The applicant will be expected to have the following Skills:
- 1-2 Years of experience with front-end JavaScript, HTML, CSS
- 1-2 Years of experience with SSRS
- Awareness of both Microsoft and non-Microsoft development stacks and how they compare
The successful candidate should have a bachelor’s degree in computer science or equivalent along with 1-2 years of experience with .NET using C# and/or MS-SQL programming.