Does your organization currently use Microsoft Dynamics CRM 2016 on-prem for interacting with customers? If so, you are encouraged by Microsoft to start transitioning to the cloud – Dynamics 365.
According to the Fixed Lifecycle Policy for Dynamics CRM 2016, the extended support date expires on January 13, 2026. This means that no new features will be released and support will be limited to security updates and non-security fixes for eligible customers.
What are the next steps for Dynamics CRM 2016 users? Microsoft suggests migrating to Dynamics 365 Online. Back in 2016, Microsoft rebranded Dynamics CRM to Dynamics 365, which combines its customer relationship management (CRM) software with its enterprise resource planning (ERP) platform. Dynamics 365 users have access to a portfolio of business applications that connect your business, all in the cloud.
Does your organization have a transition plan in place? Start with Opal Business Solutions. We are a certified Microsoft Gold Partner that can migrate your Dynamics CRM data into the cloud in no time. Our trusted team of experts will provide you with the training and support you need to master Dynamics 365. Click below to learn more!