Microsoft and Hitachi have announced a significant three-year partnership to drive business and social innovation using generative AI. This collaboration will see the integration of Microsoft’s cloud solutions, including Azure OpenAI Service and Dynamics 365, into Hitachi’s Lumada solutions. The partnership aims to enhance productivity, operational efficiency, and sustainability across various industries. By focusing on […]
Jeff Comstock, CVP of Dynamics 365 Customer Service just announced Microsoft Dynamics 365 Contact Center. This innovative solution prioritizes Copilot technology, bringing generative AI to every customer interaction platform. Available for general use starting July 1, this standalone Contact Center as a Service (CCaaS) offering enhances customer engagement by seamlessly integrating with existing CRM systems […]
How is your business leveraging technology and innovation? Mobile technology continues to be an important role in the future of businesses. Without adapting to the constant changes in technology, your business could be missing out on opportunities. More employees are preferring to do their work on their mobile devices- smartphones, tablets, etc. With the ability […]
SMBs: Get ready to kick some SaaS in 2016 Repost from Avalara “There’s an app for that.” The ubiquitous Apple trademarked phrase has transcended beyond iPhone games and gadgets to apply to pretty much anything and everything being done in the Cloud today. It’s almost mind boggling how software and software-as-a-service (SaaS) are making it […]