Dynamics 365 Archives

Dynamics CRM Implementation Partner in Clearwater, Florida

Looking for a Dynamics CRM Implementation Partner in Clearwater, Florida? When you need a Dynamics CRM implementation partner in Clearwater, Florida, Opal Business Solutions delivers Microsoft Dynamics 365 CRM (Sales, Customer Service, and related apps) configured to your processes and goals. We unify customer data, streamline sales and service activities, and surface insights that leaders […]

Dynamics CRM Implementation Partner in Pittsburgh

Looking for a Dynamics CRM Implementation Partner in Pittsburgh? When you need a Dynamics CRM implementation partner in Pittsburgh, Opal Business Solutions helps you deploy Microsoft Dynamics 365 CRM (Sales, Customer Service, and related apps) to unify customer data, streamline processes, and improve pipeline visibility, without disrupting day-to-day work. As a Microsoft Solutions Partner, we […]

Microsoft Dynamics 365 2024 Release Wave 1 Plan

HUNDREDS of new features are coming in the Microsoft Dynamics 365 2024 Release Wave 1 Plan! Deployment for the 2024 release begins on April 1 and runs through September. Start preparing by reviewing what you can expect in this release wave. Dynamics 365 Sales Prepopulate emails based on the content you frequently use while drafting […]

Microsoft Dynamics 365 Field Service Use Cases across Industries

Microsoft Dynamics 365 Field Service is the ideal business application for delivering onsite service to customer locations. Whether it’s regular maintenance or issue resolution, Dynamics 365 Field Service helps dispatchers and technicians work as efficiently as possible. Features such as automatic scheduling, time tracking, analytics, and the mobile app keep operations and appointments running smoothly. […]

10 Percent Discount on Microsoft Dynamics 365 Business Central

If your organization currently uses Microsoft 365, you’re in luck! From now until June 30, 2024, businesses using Microsoft 365 can receive a 10 percent discount on Microsoft Dynamics 365 Business Central Essentials and Premium licenses! If you’ve been considering Business Central as your new AI-powered ERP, now is the time to switch. This promotion […]

Business Central OData Invalid URL – Root Cause and Fix for Power BI and Excel

Key takeaways: Why the “Invalid URL” error happens in Microsoft Dynamics 365 Business Central OData feeds How to fix it in Microsoft Power BI Desktop and Microsoft Excel Proactive best practice to avoid the error loop By: Nicholas Jackson, Senior Microsoft Dynamics Consultant A common issue that many of our clients run into when doing […]

3 ways Artificial Intelligence helps Small and Medium-Sized Businesses Simplify the Sales Process

By Microsoft Successful small and mid-sized businesses know that the key to standing out from their competition is to deliver a seamless customer experience from the first interaction. However, providing high-quality services across the entire customer journey can be difficult for businesses that use rudimentary customer relationship management (CRM) tools like disconnected spreadsheets, emails, and […]

What is a Modern Workplace?

In recent years, you’ve probably seen the concept of “Modern Workplace” more than ever. What does it mean to work in a modern workplace? How can my organization modernize in the digital age? We’re here to answer these questions and more. What is a Modern Workplace? The workplace is no longer confined to a traditional […]

Business Central features you didn’t know you needed

New features from Dynamics 365 Business Central release wave 1 are continuously rolling out to users in the Microsoft Build 2023. In case you’ve missed some, we’re sharing them here straight from Microsoft! Tailor the action bar to fit your needs on document lines In addition to the action bar at the top of pages, […]

The Benefits of AP Automation for your Microsoft Dynamics ERP

Does your business struggle with manual processes and inefficiencies in the accounts payable (AP) department? With the benefits of AP Automation for your Microsoft Dynamics ERP, businesses can revolutionize their AP processes and save countless hours (and headaches). Here’s why AP automation is a game-changer: Increased Efficiency By automating repetitive tasks such as data entry, […]