dynamicsgp

GP/CRM Connector - Invoices Only with Write-In Products

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In the middle of an implementation of CRM 2015, a client of ours expressed that they needed the invoices to come over into CRM from GP without Products.  We reviewed the connector and tried multiple attempts, but the invoices would fail if…

Merging Duplicate Records in Microsoft Dynamics CRM

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Merging is available in CRM on accounts, contacts and leads. It allows users (with the right permissions) to select two records and merge the information contained in both records into one winning record. The losing record will be deactivated.…
dynamicsgp

OLE Notes Window in GP Not Appearing

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In a terminal server environment where GP is deployed as a remote app, and users have dual monitors, the notes window may be hidden.  Someone may have launched the notes window and moved between monitors or sized it differently within their…
dynamicsgp

Microsoft Dynamics GP Workflow

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Dynamics GP users may experience an issue with workflow emails not functioning.  The Test Email will work, but the actual workflow does not initiate the email to an intended recipient. When sending the email, Dynamics GP relies on Active Directory…
dynamicsgp

Management Reporter Database Upgrade – SQL Timeout Error

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While upgrading a client to Management Reporter (MR) 2012, the database upgrade failed due to a SQL timeout exception. The timeout setting was originally set to a time that could not do all conversions, causing the configuration to fail. The…
dynamicsgp

Dynamics GP: Deduction in Arrears – Hourly vs. Salary

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To arrear or not to arrear? You may be required to by law! If an employee’s pay is insufficient to pay for mandatory deductions like health coverage, the Deductions in Arrears (DIA) feature in Dynamics GP helps to track what is owed by that…