Microsoft Dynamics

Dynamics GP

Dynamics GP is an ERP solution for a small to medium-sized business that wants something more than just accounting software. It gives you greater control over financials, inventory, and operations which lets you find flexible solutions that are designed to grow with your business.

Dynamics GP includes:

Financial management and accounting

Manage cash, assets, and banking
Multidimensional analysis

Sales and service

Manage contacts, sales opportunities, and service contracts
Automated pricing for individual customers and sales promotions

Business intelligence and reporting

Use real-time visibility and analytics to track performance and make decisions
Utilize Management Reporter to create financial statements

Inventory management and operations

Track and manage production, inventory, orders, returns, and vendors
Ability to control inventory by stock, cost, fulfillment speed, and location

Human resources and payroll

Use employee profiles and evaluation tools to hire, train, and pay your team
The employee self-service portal allows you to access personal information, manage absences and request time off

Microsoft CRM

What is CRM?

CRM stands for customer relationship management and it is an integrated, data-driven software solution used to improve how you interact and do business with consumers. It will help you to manage and maintain customer relationships, track sales leads, and deliver actionable data.

Why implement a CRM Solution?

Customers are the most important aspect of every business, therefore, maintaining positive relationships with them is vital. In addition to this, CRM solutions let you streamline administrative processes in sales, marketing, and service divisions.

Failure to integrate a strong, multifaceted CRM solution can result in missed growth opportunities and lost revenue due to inefficient operating processes and weak customer relationships.

Misplacing customer contact information can lead to losing the client to a competitor which is counterproductive. Or, you can have multiple salespeople talking to the same customer to a point where that customer becomes annoyed. These are just two examples of the problems you can face when lacking a centralized and automated CRM system.

Who Benefits from CRM?

Small businesses looking to grow:

A CRM solution can be the competitive edge your business needs to become more successful and profitable by taking the burden of IT management off your employees.

Industry leaders wanting large-scale solutions:

Complex customer engagements have never been easier to manage with Microsoft’s CRM and the vast array of tools it offers which are completely scalable to fit your needs.