Throughout the course of 2022, Microsoft will be deprecating features that affect its Dynamics CRM. If your organization uses this program, you’ll want to start looking into how the changes will impact your operations. Here are more details about some of the deprecations, outlined by Microsoft:

Data Export Service Deprecation

“Effective November 2021, Data Export Service was deprecated. Data Export Service will continue to work and will be fully supported until it reaches end-of-support and end-of-life in November 2022. This will impact Dynamics 365 and Power Platform customers who use Data Export Service add-on from Microsoft AppSource. The Data Export Service add-on will not be available for download for new customers. Existing customers will be able to download and use this add-on from AppSource. We recommend that customers transition to Azure Synapse Link for Dataverse.”

Dataverse oData v2.0 Service Removal

“We plan to remove the Dataverse OData v2.0 Organization Data Service on November 11, 2022. The Organization Data Service is an OData v2.0 endpoint introduced with Dynamics CRM 2011. The Organization Data Service was deprecated with Dynamics 365 Customer Engagement v8.0 in favor of the Web API, an OData v4.0 service. Today, less than .06% of requests to Dataverse use this endpoint. Removing this endpoint will enable Dataverse to improve overall performance. Any code that uses the Organization Data Service should be migrated to use the Web API before that time.

*This announcement does not involve the deprecated Organization Service SOAP endpoint. At this time, no date has been announced for the removal of the SOAP endpoint.”

Dynamics 365 Connector

“Effective May 5, 2020 the Dynamics 365 connector used for Flows, Logic Apps, and Canvas Apps was officially deprecated. We recommend that you don’t create new connections using this connector. Rather than use the Dynamics 365 connector, the Microsoft Dataverse connector should be your first choice if you can use it. If you cannot use the Microsoft Dataverse connector, you should use the Microsoft Dataverse (legacy). This connector has all the capabilities of the Dynamics 365 connector, and includes several improvements that increase reliability.”

Client APIs

Some client APIs are being deprecated to “reorganize the Xrm client API object model to better align with the need of using the same client scripts without having to change them based on the context or the client (web client or the new Unified Interface) where they run. The deprecated client APIs will continue to be available and supported until they are officially removed from a future major release.”

The list of deprecated client APIs can be found here.

Task Flows

“Task flows were used to create a step-by-step data entry form for common tasks, such as after-meeting follow-ups. Task flows were removed on October 1, 2021. They have been replaced by the immersive experience for business process flows. More information: Business Process Flow Immersive Experiences”

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