Automate Scheduling
Improve profitability by automatically scheduling the technician with the right set of skills and location to fit more appointments each day.
Optimize Your Resources
Automate and improve scheduling to dispatch the right technician and get the most value out of resources.
Empower Dispatchers
The interactive, drag-and-drop schedule board helps to manage resources assignments across multiple work orders.
Streamline Inventory Management
Synchronize and track inventory down to the truck level with real-time visibility that also increases first-time fix rates.
Make Technicians More Effective
A 360-degree view of your customers and real-time guidance gives technicians the edge they need to improve resolution time and earn customer trust.
Share Customer Information
Get a complete view of customer preferences and history with personalized instructions to reliably track and complete your current task or project.
Ensure On-Time Appointments
Ensure technicians use the best route, turn-by-turn directions, and work order details to stay on schedule.
Boost On-Site Efficiency
Effectively capture and update all work order details through mobile access to back-office information.
Create New Levels of Productivity
Improve outcomes with access to cutting-edge technologies such as mixed reality headsets that offer technicians hands-free guidance.
Engage Your Customers
Provide customers with self-service portals, proactive updates, and technician tracking to ensure a positive experience throughout.
Communicate Proactively
Provide customers with real-time technician location tracking and automated voice/text appointment reminders so they know when to expect service and can plan accordingly.
Create Effortless Service Experiences
The customer portal allows customers to track service activities and self-schedule appointments with ease.
Build Customer Trust
Seamlessly share quotes, contracts, and scheduling information to increase transparency and trust with customers.
Dynamics 365 for Field Service Pricing
- Dynamics 365 for Field Service
$95 per user/month
- Includes :
Optimize resources
Enable field technicians
Delivers on customer expectations with core field service capabilities
- Attach an additional module
$115 per user/month
- Customers can now purchase a “base” license for each Dynamics 365 user within their organization. Then, they mad add one or more “attach” licenses to each base license.
You can attach these modules:
Sales
Customer Service
Field Service*Project Automation must be purchased as a base license*
Reach out to OPAL for more information
