Agents can anticipate needs and personalize every interaction with a 360-degree view of each customers journey.
Learn from every interaction
Continuously improve while reducing costs by using data and intelligence to transform how you provide service.
Innovate with AI-driven insights
Generate virtual agents, empower managers with actionable insights, and guide agents to desired outcomes.
Dynamics 365 for Customer Service Pricing
- D365 for Customer Service – $95 per user/month
- Includes :
Unlimited named users
Unified Service Desk
Creation of Leads
- Attach an additional module
$115 per user/month
- Customers can now purchase a “base” license for each Dynamics 365 user within their organization. Then, they mad add one or more “attach” licenses to each base license
You can attach these modules:
*Project Automation must be purchased as a base license*
Reach out to OPAL for more information